SHIPPING ORDERS
Standard shipping can take anywhere from 7–10 business days. Due to the high volume of orders received for Black Friday/Cyber Monday, please expect a delay. If you do not receive your package after 12 days, please contact us at kanaka@haehawaii.com. We are not responsible for any lost or stolen packages.
LOST OR STOLEN PACKAGES
Ownership of packages is turned over to USPS once shipped. We are not responsible for any lost, held, or damaged packages. We are not responsible for delivery errors via carrier, or incorrect shipping information. Shipping is a service purchased from USPS along with your order from us, so any shipping issues must be handled by USPS. 
SHIPPING COSTS
We charge a flat rate of $10 for orders under $100. 
Shipping is free for orders over $100.